--- title: "Local Government Infrastructure & Asset Maintenance" description: "Pragma helps municipalities plan, implement and scale infrastructure and facilities maintenance to protect consistent service delivery." image: https://www.pragmaworld.net/wp-content/uploads/AdobeStock_292783691-scaled.jpeg canonical: https://www.pragmaworld.net/industries/local-government/ url: https://pragma-world.getmd.ai/industries/local-government/.md last_converted: 2026-10-06T17:44:56.269Z --- Public Infrastructure # Service Delivery ## Be the difference in your community through consistent service delivery Start improving service delivery today Public Infrastructure ## Compliance ### Achieve clean, unqualified audits with accurate asset registers Speak to us to set your records straight Public Infrastructure ## Smart Cities ### Are you ready to digitilise your asset management processes in support of smart cities? We can help ### Functional equipment is at the heart of effective and sustainable service delivery A country’s economic and social development policy largely depends on its effectiveness in delivering infrastructure and basic services such as electricity, water, sanitation, education, transport and healthcare. All these services are dependent on functional equipment and facilities. While selecting and acquiring these assets and facilities account for a significant part of their overall cost, it is often the operation and maintenance costs – which contribute to more than 80% of the total life cycle cost – that are overlooked. Realising the intended value takes a balancing act of asset performance, cost, and risk. Pragma understands this and has developed a functionally rich water, electricity, and infrastructure solutions portfolio. ### A broad spectrum of asset management solutions We partner with all spheres of government, agencies and state-owned companies to deliver **world-class asset management solutions** at strategic, tactical and operational levels. Our solutions range from developing an infrastructure asset management policy, **strategy and planning** to**scheduling daily maintenance tasks**. Empowering our clients’ teams through informal and formal interventions is integral to our service delivery, and to this end, we offer formal accredited training through the **Pragma Academy**. Learn about our advisory services ### An experienced team at your service Our expertise in asset management has been honed through years of experience in asset-intensive sectors such as mining and petrochemicals. Our ability to translate infrastructure asset management solutions into improved service delivery is unmatched. Our multi-disciplinary teams pride themselves on delivering measurable improvements through a set of processes, tools and technology, empowering clients to have the status of their asset performance at their fingertips. The**Pragma Academy** presents a range of valuable asset management courses to enable managers, planners and schedulers to plan and do their work efficiently. Pragma asset management service ### A custom roadmap to improve your asset management maturity We regard asset management as a journey. Our unique and flexible approach enables us to customise the journey into a road map using an **Asset Management Improvement Planning (AMIP) framework**. Our solutions align with local and international standards such as **ISO 55 000** and International Financial Reporting Standards (IFRS), ensuring asset owners’ compliance and peace of mind. Download our roadmap ### Enabling and streamlining processes with technology We combine our multi-disciplinary engineering expertise with software expertise to translate clients’ needs into sustainable asset management solutions, enabling clients to be future-ready. On Key, our best-of-breed EAM system facilitates the maintenance of infrastructure assets over full life cycles and can be integrated with many financial systems. Our asset care experts are also proficient in configuring, implementing and optimising other EAM systems such as SAP PM, Pronto, Infor and Maximo. More about our SAP PM solutions ### Applying ISO 55000 aligned processes and best practices Our solid IP foundation has been developed over more than three decades and is augmented by the experience our engineers have gained at metropolitan, district and local levels. This ensures that we are well placed to design custom processes and implement methodologies to drive efficient service delivery. The IP foundation for infrastructure asset management includes: - **asset identification and verification and asset register** - **maintenance policy, strategy and plans** - **ISO 55000 readiness** - **asset management maturity assessment** - **focused improvement projects** Visit our resources page ### Projects and success stories ##### Insurance management tool for a fleet Our client required an insurance management tool to manage and report on insurance claims and information efficiently. It also had to reduce the overall time it took to submit claims. ##### Improving proactive maintenance The number of processed proactive work orders increased by 103% YTD benchmarked to the previous financial year. The fleet schedule compliance improved by 17%from 82% -99%. Automated maintenance plans were configured for 211 vehicles. A planning section was established to manage Work Planning and Control activities. ##### Improving sub-station maintenance The ACC provided a platform for the staff at ESS to be able to easily detect priority work, work that was falling behind and the status of any job at any time. ### Contact the specialists ##### Dasagen Pather Associate Consultant Email me LinkedIn ##### Bani Kgosana Chief Revenue Officer Email me LinkedIn ### Other solutions Asset Management Implementation Strategic Asset Management Plan ISO 55000 implementation Asset Register Administration EAMS selection