--- title: "Case Study" description: "The Electrical Support Services (ESS) department is responsible for transformer and switchgear installation and refurbishment, electrical construction and" image: https://www.pragmaworld.net/wp-content/uploads/resources.jpg canonical: https://www.pragmaworld.net/resource/case-study-city-of-cape-town-electrical-support-services/ url: https://pragma-world.getmd.ai/resource/case-study-city-of-cape-town-electrical-support-services/.md last_converted: 2026-10-07T21:48:39.831Z --- # Case Study | Local Government | City of Cape Town | Electrical Support Services | Substation Maintenance May 12, 2020The Electrical Support Services (ESS) department is responsible for transformer and switchgear installation and refurbishment, electrical construction and installation, planning and execution of all capital  projects, civil maintenance and construction and corrosion prevention and protection for the City of Cape Town’s Electricity Department. Download case study ##### More content ##### Client Reference | Mining | Coal | Customisation of Asset Tactics Navigation Our client has a coal open cast mine, with one DMS plant for the beneficiation... Find out more ##### Shell | Facilities Management Centre Continuous verification of the efficacy of energy saving programs based on benchmarks. Find out more ##### Municipality | Sub-station maintenance The ACC provided a platform for the staff at ESS to be able to easily... Find out more ##### Client Reference | CRS Local Government Hydro Power Station – Spare Parts Optimisation Discover how structured, value-based spare parts optimization achieved 34%+ IRR. It improved asset uptime, reduced... Find out more ##### Client Reference | Mining and Minerals | Quarries | Maintenance Planning and Scheduling Blended Training Contact sessions with the facilitator, an experienced Pragma consultant, allowed teams to regroup, share experiences... Find out more ##### Client Reference | Mining | Coal | Conversion of TMM Maintenance Plans Our client is a respected open cast coal mining and processing plant situated in the... Find out more ##### Case Study | Distributed Facilities | Office Management | Curo Fund Services | Contractor Management and Work Processes This is how we reduced our client’s printing paper usage by 25% and reduced their... Find out more ##### Mining | Planning and Scheduling Introducing the On Key planning and scheduling tool highlighted the amount of unnecessary Work Orders,... Find out more ##### Client Reference | Manufacturing | Automotive | Reducing High Failure Rate of CE Equipment By doing proper analysis of all EC Tools per station it could be determined which... Find out more ##### Case Study | Oil and Gas Retail | Shell | Supplier Savings The renegotiation of prices is an important part of Pragma’s supply chain responsibilities on the... Find out more