--- title: "Client Reference" description: "Part of our client’s after-sales offering to the market is to have qualified technicians not only do the installations but also do the maintenance on" image: https://www.pragmaworld.net/wp-content/uploads/resources.jpg canonical: https://www.pragmaworld.net/resource/client-reference-oem-baking-equipment-after-sales-service-debtor-management-on-key-syspro-interface/ url: https://pragma-world.getmd.ai/resource/client-reference-oem-baking-equipment-after-sales-service-debtor-management-on-key-syspro-interface/.md last_converted: 2026-10-06T18:58:07.144Z --- # Client Reference | OEM | Baking Equipment | After Sales Service | Debtor Management | On Key Syspro Interface July 31, 2020Part of our client’s after-sales offering to the market is to have qualified technicians not only do the installations but also do the maintenance on their equipment. These technicians are 3rd party contractors invoicing the client, who in turn invoice the relevant retail clients. Our ACC team mapped the client’s operational processes and requirements relating to after-sales service and debtor management. Download case study ##### More content ##### Case Study | Facilities Rental Apartments | Taking control of maintenance with On Key EAM system and Contractor Management For Ithemba, as a property management company, the main challenge is the return on investment... Find out more ##### Client Reference | Manufacturing | Automotive | Reduction in Rear Axle Area Downtime Our client has better control over breakdowns and appropriate escalation processes is in place in... Find out more ##### Client Reference | Mining | Providing a structured, role-based approach to skills development Our client’s requirement for support with the training and development of their asset management resources... Find out more ##### OEM | Tetra Pak | On Key Pragma, with its expertise and technology in asset and maintenance management, is a key strategic... Find out more ##### Case Study | Electrical Condition Assessment for Nampak Glass Insurance Requirements Nampak Glass is a leading glass manufacturer producing glass bottles for the food and beverage... Find out more ##### Case Study | Oil and Gas | Retail | Sasol | Focused Improvement Dashboard Pragma developed a dashboard to track improvement projects and highlight the combined costs of several... Find out more ##### Reference story | Automotive | Criticality Analysis Our client now has better insight into the criticality of their equipment and technologies, to... Find out more ##### Case Study | Local Government | Breede Valley Municipality | Integrated CMMS and Systems BreedeValley Municipality is a local municipality located within the Cape Winelands District Municipality.  The Electro-Technical... Find out more ##### Case Study | Manufacturing | Electrical Condition Assessment for Nampak Glass Insurance Requirements Nampak Glass is a leading glass manufacturer producing glass bottles for the food and beverage... Find out more ##### Client Reference | Mining | Coal | Customisation of Asset Tactics Navigation Our client has a coal open cast mine, with one DMS plant for the beneficiation... Find out more