--- title: "On Key Action" description: "The service request app allows the retail facility's responsible staff to contribute to the enterprise asset management or facility management objectives" image: https://www.pragmaworld.net/wp-content/uploads/resources.jpg canonical: https://www.pragmaworld.net/resource/on-key-action-service-request-app-retail/ url: https://pragma-world.getmd.ai/resource/on-key-action-service-request-app-retail/.md last_converted: 2026-10-07T20:41:04.961Z --- # On Key Action | Service Request app | Retail March 10, 2021The service request app allows the retail facility’s responsible staff to contribute to the enterprise asset management or facility management objectives of an organisation by allowing users to log service requests. ##### More content ##### The Pragma Academy’s 30-year journey | Seamless learning with impactful virtual classrooms Discover how Pragma, with 30 years of experience in partnering with clients, brings deep insights... View video ##### Webinar | A Holistic Approach to EAMS and CMMS User Training Users’ willingness to accept and optimally use a new EAMS or CMMS hinges on training.... View video ##### On Key Action | Contractor Portal On Key Action’s contractor portal app simplifies the process of managing information of work delivered... View video ##### Case Study | Facilities Commercial | Pepkor | On Key Insights Our client operates more than 4600 retail outlets in Africa, Australia and Poland, and employ... View video ##### The Shell partnership Shell appointed Pragma as a strategic partner to fully manage their contractors and service stations... View video ##### Webinar 2 of 2 | More Efficient Work Execution and Management Using Mobile Tech Making the most of the assets you have available at your disposal makes good business... View video ##### Case Study | Mining and Minerals Quarries | PPC | On Key Scheduling Work Pieter van den Heever, PPC’s Mechanical Foreman, explains how the On Key system helps him... View video ##### Pragma Corporate Training Approach Pragma’s training approach aims to identify your organisations’ competence needs and skills gaps and deliver... View video ##### Industry 4.0 Technologies are Driving Efficiencies in Asset Management Industry 4.0 has many advantages and different applications in different industries. For maintenance management, the... View video ##### Focused improvement Effectively identify and address recurring problems that cause waste, poor performance and ultimately low staff... View video