---
title: "After Sales Service Archives"
description: "After Sales Service"
image: https://www.pragmaworld.net/wp-content/uploads/pragma-social-placeholder-blue.jpg
canonical: https://www.pragmaworld.net/tag/after-sales-service/
url: https://pragma-world.getmd.ai/tag/after-sales-service/.md
last_converted: 2026-10-22T10:12:31.222Z
---

# Tag: After Sales Service

##### Enhancing OEM Service Revenue Growth: Overcoming After-Sales Challenges

March 4, 2024

Author | Stefan Terblanche, Pragma Partner Consultant Over the last decade, more and more Original Equipment Manufacturers (OEMs) have targeted after-sales services as a value-adding offering to complement their traditional focus on capital sales. Margins on capital equipment have been under pressure, and support from OEMs has become an important selection criterion in evaluating and [...]

##### Tags

After Sales Service
Capital Goods Manufacturing
Installed base
Installed-base information
OEM
Servitisation

##### Boosting OEM After-Sales Service efficiency: The power of an EAMS

Author | Stefan Terblanche, Pragma Partner Consultant Original Equipment Manufacturers (OEMs) face many challenges when it comes to providing effective and efficient after-sales service to their clients. The typical OEM after-sales business process, as shown in the following diagram, consists of several activities that need to be performed. For an OEM to be efficient in [...]

##### Tags

After Sales Service
Capital Goods Manufacturing
Contractor Management
Installed base
OEM
Servitisation
Maintenance management