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# Tag: Customised Customer

##### Customised customer maintenance contracts, an emerging theme from OEM roundtable workshop

April 15, 2019

A key theme that Original Equipment Manufacturers (OEM) face is the concept of customer-specific customisation to serve the purposes of customer maintenance contracts. This was one of the elements that emerged during a roundtable workshop that Pragma hosted at their Maarssen office in the Netherlands on 20 March 2019. Henk Wynjeterp, Pragma General Manager, hosted five [...]

##### Tags

challenges in developing OEM maintenance plans
Contracts
Customised Customer
Equipment specification customisation
Henk Wynjeterp
Industry 4.0
Maintenance
Maintenance task customisation
OMM game
Optimum Maintenance Mix game